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Scripts - PowerVoice for Windows 2000, XP

Outbound dialing scenarios for auto dialer applications are predefined scripts during which a telephone number is automatically dialed, activity occurs after the call is answered, and finally, the call is disconnected. After you've determined your specific needs, you can select from several different scenarios that are provided with your PowerVoice for Windows system. Information below describes how the basic scenarios operate.

Auto Dialer Scenarios

Scenario 1: A call is placed and the phone is answered, after which - your message is delivered and the called party has the option to have the message repeated or to hang up.



Scenario 2: A call is placed and the phone is answered. The called party is given the option of pressing a key to hear your message or hang up. If the caller chooses to hear the message, your message is delivered and then the called party is given the option to have the message repeated or to hang up.



Scenario 3: A call is placed and the phone is answered. Your message is delivered and the called party is given the option of repeating the message or verbally responding to question(s) by pressing the '1' key or by pressing the '2' key if merely touch-tone input is needed to provide "yes" or "no" answers to questions offering only two choices.



Scenario 4: A call is placed and the phone is answered. Your message is delivered. The person called is given the option to answer question(s) or hang up. If the called party chooses to answer the question(s), he or she may be queried for as many as ten questions requiring VOICE or TOUCH-TONE responses. After the questionnaire is completed, the called party is "thanked" for their responses and the call is terminated.



Scenario 5: A call is placed and the phone is answered, your message being delivered. The called party has the option of transferring the call or hanging up. If the person called presses '1' to have the call transferred, they are placed on hold and the call is transferred to a preselected telephone number or extension.

Scenario 6: A call is placed and the phone is answered, your message delivered. The caller is placed on hold and the call is automatically transferred to a preselected extension or telephone number.

Scenario 7: Similar to Scenario 6, a Predictive Dialing call is placed. If a "live person" answers - a beeping sound plays through the computer's speaker and the name and phone number of the person called pops-up on the screen. An operator can immediately pick up the telephone and speak with that person.


Scripts and Recording

The scripts detailed above handle most auto dialer scripts required for telemarketers, lead generation companies, groups, clubs, groups and churches. Most scenarios can be crafted in a matter of minutes.

We recommend you use your own voice to make your recordings. Experience has shown us that the best results are realized if a professional (canned) voice is avoided. If it's not possible for you to make your recordings, we can recommend trained talent. Contact the Sales Department at Talking Technology to discuss your needs.



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