CTADE
Computer Telephony Toolkit
Applications
The CTADE
(Computer Telephony Automated Development Environment) Computer
Telephony Toolkit and IVR system is a set of powerful tools for
developing voice, fax, and speech solutions. The CTADE toolkit
leverages the world's most popular interactive voice response
programming environment to provide essential application interoperability
and scalability. CTADE offers all the flexibility of a standards-based
design environment, and no proprietary language learning curve.
Fast and easy to use, CTADE organizes standard telecom processes.
The result is a rich designer interface that delivers significant
cost-savings to business and unparalleled efficiencies to developers.
Talking Technology has developed a variety of applications using
the CTADE
and offers these as-is or can modify the applications to your
specific needs.
CTADE Features
-
Drag and drop components with built-in telephony
operations
-
Inbound and outbound line
management
-
Message recording and playback
-
Database integration to SQL, ODBC, MS Access
and most other data sources
-
Dialing, Routing, Scheduling, Bridging, Digit
Collection
Basic
Development Screen
Programmable
Components
A CTADE-coding layer within each component allows you to build
specialized event handling and even override component functionality.
CTADE contains an extensive set of built-in objects, methods and
properties that are called from VOS Code.
Open
Database Connectivity
(ODBC) allows applications to pull information from virtually
any data source including SQL Server, Oracle and MS Access databases,
leveraging your current database infrastructure.
Integration
with Enterprise Applications
Our pre made applications can easily integrate with existing enterprise
applications using COM+ or DDE standards, and communicate using
TCP/IP messaging.
Support
for High Density Applications
CTADE applications
can optionally implement a separate thread for each voice- processing
channel and do not require separate components for thread management.
This results in a highly efficient, multitasking architecture,
capable of supporting more voice processing power (240 lines per
server).
Ready
to Use Applications
TTI has created a library of applications, ready tn install. You
can purchase these applications as runtime modules or you can
purchase the source code.
Pre-Built
CTADE Applications
TTI has put together a number of applications that
can be immediately put into service. We can also modify these applications
to meet your specific needs. These applications include:
-
Chat
application
-
-
News
-
Sports Hotline
-
Movie Hotline
-
Horoscope
-
Gossip
-
Adult
-
Polls (who do you think will be…?)
-
Games (trivia, competitions, …)
-
Personal test (“are you a good lover”…?)
-
Voice Mail Conferencing Systems
-
Medical Dictation System
The above applications are simple and were
designed to have an easily understandable user interface. They create
an experience that is sincere and deliver content quickly. Some
are serious business applications, while others developed for recreation
are enjoyable to use.
The applications are highly scalable and
reliable and were designed to maintain a consistent user interface
between applications. Operational costs are low and any of them
can easily evolve into new applications with a minimum of effort.
Chat
Application
The 'Chat
Application' provides a configurable number of chat floors with
a variable number of chat rooms. Chat rooms have the following capabilities:
- different host and guest logins
- announces the number of people
participating in a chat session prior to a new participant entering
the room
- capable of limiting the number
of participants to control the experience
- additional participants above
the active member can add themselves as 'listen only' - supports
96 listeners
Typical Chat applications include:
- Business conferencing
- Training
- Party Chats
- Interviews with celebrities
- Financial Conference calls
Dateline
with Chat
The Dateline
application has 4 primary functions:
- Register and Create Mailbox
- Listen to Messages
- Enter Mailbox
- Chat (a chat room per type
of relationship)
After customers call in to register, the system will provide them
with a user identification and password. The customer is then able
to create a personalized greeting message (their personal ad) and
select a category that they would like to be posted in.
Registered and unregistered customers can select from a configurable
category of messages they are in such as Friendship, Fun or Serious
Relationships. Unregistered customers can listen to the messages,
whereas registered customers can respond to messages.
Registered customers can enter the Chat Room of their choice and
converse with other like-minded people. Participants have to opportunity
to meet one another and exchange information.
News
The News application delivers headline information. Key content
is updated regularly and pertinent information is rapidly dispersed
depending on the category a user selects. Users can select from
a variety of categories, including special programs.
Sports
The sports application delivers regularly updated general sports
information. Users are then prompted for categories targeted for
their personal interest and detailed information related to their
selection are played.
Movies
Users navigate by selection or movie, ultimately selecting a specific
movie and playing location. They can receive information about show
times, summaries about the movies themselves, even recommendations.
Searches can be done heater by theater and then all the currently
playing titles at any theater can be played. After a selection has
been made, tickets can be purchased.
Horoscope
A full-featured horoscope is implemented. After a user selects
their sign, they can get their horoscope for the day. A variety
of menus offer choices like compatibility with other signs, personal
characteristics, tips - even in-depth information about all the
signs of the zodiac.
Gossip
The Gossip application focuses on the Paparazzi. This application
first offers a choice of headlines and goes into detailed information
on local and international gossip stories.
Adult
Adult Stories - hot, steamy and bizarre. One from a number of categories
can be selected. Users can effortlessly jump from one category to
another.
Polls
The system is set up so that a wide variety of polls can be set
up from which users can vote their choice and get results as to
how others have voted on any particular issue. After voting, users
can leave further express their feeling by leaving comments or details.
Users can review messages/opinions left by others. All polling results
are available in real time.
Games
Game competition are popular IVR pastimes. Whether you want 'Trivia'
or 'Who Want's to be a Millionaire' we have them already implemented.
Personality
Tests
You can use your CTADE
IVR system for testing, both real and imaginary. Follow the
questionnaire of a standardized personality test or create your
own. We have already programmed implementations that guide the user
through a complete set of tests, giving guidance and suggestions
based on the test results.
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